1. GENERAL INFORMATION Name of your organization VAT identification number of your organization Website of your organization Location of your organization ---ItalyCroatiaMaltaPortugalSpain Address Post code City Contact person gender ---Ms.Mr. Contact person first name Contact person family name Contact person e-mail address Contact person telephone number Contact person position ---OwnerManagerOther 2. SME'S ELIGIBILITY AND ECONOMIC DATA Type of activity ---Hotels and similar accommodation (NACE 55.10)Holiday and other short-stay accommodation (NACE 55.20)Travel agency and tour operator activities (NACE 79.1)Other reservation services and related activities (NACE 79.9) Number of employees in your organization ---<10from 10 to 49from 50 to 249 Annual turnover of your organization in 2019 (before the COVID-19 pandemic) ---<2 M€from 2 to 10 M€from 10 to 50 M€ 3. PREVIOUS EXPERIENCES AND CURRENT COMMITMENT a. Have you already implemented innovation or digitalization practices in your SME? Data analytics ---YesNo Cloud computing ---YesNo Artificial intelligence ---YesNo Internet of things ---YesNo 5G use cases ---YesNo Blockchain technology ---YesNo WEB 3.0 ---YesNo AR/VR ---YesNo Cyber security ---YesNo Contactless ---YesNo b. Please briefly explain the results and benefits obtained from the innovation or digitalization activities already implemented c. Are you currently engaged in implementing one or more innovation or digitalization activities for your SME? If yes, please describe them briefly, along with the expected benefits 4. RELEVANCE Ambitions Could you describe briefly how you envisage the digitalization process in your organization? What is your vision? Could you describe the means you will plan to engage or deepen digitalization policy in your organization (human resources, equipment, financial grant)? Activities of interest a) Participation in mentoring activities Improved business experience ---YesNo Assistance in identifying the strengths and weaknesses of the SME's/Startups ---YesNo Assistance in making informed decisions about issues that the team has doubts about ---YesNo Opportunity to discuss strategic issues & receive advice from an experienced specialist ---YesNo New ideas, and knowledge ---YesNo Moral support and encouragement ---YesNo Cooperation with the coach will continue after the end of the program ---YesNo b) Participation in webinars Pillar #1: Technology and solutions toward productivity and efficiency ---YesNo Pillar #2: Digital sustainability and low carbon solutions ---YesNo Pillar #3: Resilience: Safety and compliance-guidance solutions ---YesNo c) Attending the Pills of knowledge Challenges and opportunities of the tourism industry's digital transformation ---YesNo Presentation of good practices for boosting the innovation capacity of tourism entrepreneurs, especially SMEs ---YesNo Use of digital technologies in the tourism industry ---YesNo Integration of the tourism SMEs in the global digital value chain ---YesNo Digitalization as the driver of growth for tourism businesses ---YesNo Digital solutions to find new business opportunities in the tourism sector ---YesNo Objectives a) Participation in networking activities Participation in the final event of the Tourism4.0 project (scheduled in Portugal in late 2023) ---YesNo Tools/Means a) Investments in digitalization or innovation activities for which full or partial financing is requested Improve customer experience ---YesNo Develop digitalization/environmental sustainability tools ---YesNo Obtain and maintain quality of service parameters ---YesNo Improve automate operations ---YesNo Improve booking and revenue management ---YesNo Improve communication and digital marketing with customers ---YesNo For those who intend to apply for financial contribution, please briefly describe the results and benefits expected from the planned investment, also explaining how the voucher will be used for this purpose. I accept privacy policy YesNo