1. GENERAL INFORMATION   Name of your organization   VAT identification number of your organization   Website of your organization   Location of your organization ---ItalyCroatiaMaltaPortugalSpain   Address   Post code   City   Contact person gender ---Ms.Mr.   Contact person first name   Contact person family name   Contact person e-mail address   Contact person telephone number   Contact person position ---OwnerManagerOther   2. SME'S ELIGIBILITY AND ECONOMIC DATA   Type of activity ---Hotels and similar accommodation (NACE 55.10)Holiday and other short-stay accommodation (NACE 55.20)Travel agency and tour operator activities (NACE 79.1)Other reservation services and related activities (NACE 79.9)   Number of employees in your organization ---<10from 10 to 49from 50 to 249   Annual turnover of your organization in 2019 (before the COVID-19 pandemic) ---<2 M€from 2 to 10 M€from 10 to 50 M€   3. PREVIOUS EXPERIENCES AND CURRENT COMMITMENT   a. Have you already implemented innovation or digitalization practices in your SME?   Data analytics ---YesNo   Cloud computing ---YesNo   Artificial intelligence ---YesNo   Internet of things ---YesNo   5G use cases ---YesNo   Blockchain technology ---YesNo   WEB 3.0 ---YesNo   AR/VR ---YesNo   Cyber security ---YesNo   Contactless ---YesNo   b. Please briefly explain the results and benefits obtained from the innovation or digitalization activities already implemented   c. Are you currently engaged in implementing one or more innovation or digitalization activities for your SME? If yes, please describe them briefly, along with the expected benefits   4. RELEVANCE   Ambitions   Could you describe briefly how you envisage the digitalization process in your organization? What is your vision?   Could you describe the means you will plan to engage or deepen digitalization policy in your organization (human resources, equipment, financial grant)?   Activities of interest   a) Participation in mentoring activities   Improved business experience ---YesNo   Assistance in identifying the strengths and weaknesses of the SME's/Startups ---YesNo   Assistance in making informed decisions about issues that the team has doubts about ---YesNo   Opportunity to discuss strategic issues & receive advice from an experienced specialist ---YesNo   New ideas, and knowledge ---YesNo   Moral support and encouragement ---YesNo   Cooperation with the coach will continue after the end of the program ---YesNo   b) Participation in webinars   Pillar #1: Technology and solutions toward productivity and efficiency ---YesNo   Pillar #2: Digital sustainability and low carbon solutions ---YesNo   Pillar #3: Resilience: Safety and compliance-guidance solutions ---YesNo   c) Attending the Pills of knowledge   Challenges and opportunities of the tourism industry's digital transformation ---YesNo   Presentation of good practices for boosting the innovation capacity of tourism entrepreneurs, especially SMEs ---YesNo   Use of digital technologies in the tourism industry ---YesNo   Integration of the tourism SMEs in the global digital value chain ---YesNo   Digitalization as the driver of growth for tourism businesses ---YesNo   Digital solutions to find new business opportunities in the tourism sector ---YesNo   Objectives   a) Participation in networking activities   Participation in the final event of the Tourism4.0 project (scheduled in Portugal in late 2023) ---YesNo   Tools/Means   a) Investments in digitalization or innovation activities for which full or partial financing is requested   Improve customer experience ---YesNo   Develop digitalization/environmental sustainability tools ---YesNo   Obtain and maintain quality of service parameters ---YesNo   Improve automate operations ---YesNo   Improve booking and revenue management ---YesNo   Improve communication and digital marketing with customers ---YesNo   For those who intend to apply for financial contribution, please briefly describe the results and benefits expected from the planned investment, also explaining how the voucher will be used for this purpose.   I accept privacy policy YesNo