I am a smart destination researcher (framework developed by Spain which lead the country to be the most competitive tourism industry worldwide by the WEF report), and also a Data Scientists.

Target: Travel agencies and/or Tour Operators

Fields of Interest: Improve Booking and Revenue Management, Improve communication and digital marketing with customers, Improve Customer Experience, Obtain and maintain quality of service parameters/improve automate operations

Provided Technologies: Artificial Intelligence, Automation, Chatbot, Data Analysis, Online Sales

Company Website: https://tripr.pt/

Name of Responsible Person: Fernando

E-Mail: info@tripr.pt

Address: Portugal

Country: Portugal

Problem Description

Tour & Activities market is the 3rd largest segment which in the travel industry, worth 129 billion of dollars. But 80% of the sales in this market still done offline, as 64% of the operators are SMBs, which teams of less than 2 people (1.2 in average in Portugal). As they are a very small team, they don't have time to do anything rather then operate their own tours, and we help them to sell 10x more, by automating online distribuition, marketing, sales and customer support. Everything is done through bots, so they don't even need to fill any forms.

Solution Description

Yes, we got two solutions: An AI system that scrapes tour offers and automatically add them to any platform and a White label solution for Hotels and Travel Agencies to increase their revenue by selling tour and activities.

Maturity: 4

Impact: 5

The Tourism4.0 project provides capacity building, technology transfer, support and assistance programme for tourism SMEs to help them adopt and leverage emerging digital technologies to improve their productivity, sustainability and business performance.

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