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GNA Hotel Solutions

We have more than 27 years of experience, with a consolidated growth of customers throughout this time. The work team of the different departments (back, front, web team, marketing, systems…) is highly qualified and committed to the continuous improvement of our tools.

Working together with our customers has allowed us to constantly evolve the product over the last 25 years to a high-level product with proven solvency.

Target: Hospitality

Fields of Interest: Improve Booking and Revenue Management, Improve communication and digital marketing with customers, Improve Customer Experience, Obtain and maintain quality of service parameters/improve automate operations

Provided Technologies: Automation, Cloud Computing, Data Analysis, Online Sales

Company Website: https://www.gnahs.com/

Name of Responsible Person: Carles Cebrià

E-Mail: ccebria@gnahs.com

Address: Spain

Country: Spain

Problem Description

The problem that currently exists in the tourism establishments sector is the disorder in the management of sales processes and the lack of digitization. GNA seeks to speed up this digital transformation of the sector through all the tools currently available. This digitization should make it possible to optimize the management of processes and thus be able to increase and consolidate the percentage of sales through the direct channel. This should end up becoming the main sales channel for tourism establishments in order to improve their competitiveness.

Solution Description

We strongly believe that the tools we offer at GNA provide an answer to the problems faced by the tourist accommodation sector described above: the disorder in the management of sales processes and the lack of digitalization.

Maturity: 4

Impact: 5

The Tourism4.0 project provides capacity building, technology transfer, support and assistance programme for tourism SMEs to help them adopt and leverage emerging digital technologies to improve their productivity, sustainability and business performance.

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